If you knew that something wasn’t working or could be improved within your business, would you be ready to step-up and change?
Innovation is essential as we see a rapid change in technology and the way we do business. In today’s podcast, we have the privilege of being joined by Shiv Dutt of Pampered Chef. Shiv shares with us his notable expertise and a quick overview of the amazing history of Pampered Chef. He brings a positive approach towards innovation, not only in business but also in the way we deal with individuals.
Shiv shares with us where to start recognising the opportunity for positive change, how to go about making those changes and recognising the key contributing factors you need to consider as you adapt to not only these changes but the constantly evolving environment we are in right now.
When did you last identify the opportunity for change and potential growth in your business? A month ago, 6 months ago, maybe as we welcomed in the New Year almost 12 months ago now?! Listen in for handy tips and insights of what’s to come that will impact our industry as a whole… AND the positive changes you might be able to make in your business too.
We’ll be talking about:
➡ [00:00] Introduction
➡ [3:46] Defining characteristics
➡ [6:19] Celebrating awards
➡ [08:39] How Pampered Chef started
➡ [13:06] Problem solved, what’s next?
➡ [18:46] Utilising the digital tools we have
➡ [24:07] Using Social Media to enhance human connections
➡ [27:57] Mass selling marketing… not a sustainable way of doing business
➡ [27:34] Tips on how to innovate your own personal business
➡ [33:52] Tangible promises
➡ [38:04] The virtual kitchen concept
➡ [40:06] What lies ahead
➡ [43:05] Shiv’s favourite book
➡ [43:51] Shiv’s dream superpower
➡ [44:33] Shiv’s favourite quote
➡ [44:49] Shiv’s advice to his past self?
➡ ‘Measure What Matters’ by John Doerr: https://www.amazon.com/Measure-What-Matters-Google-Foundation/dp/0525536221
About our Guest:
Shiv Dutt is a highly accomplished and visionary cross-functional thought leader with a history of driving change and innovation, balancing strategic direction with operational needs. He has extensive experience in P&L management with proven aptitude in adopting a collaborative approach using strong communication and interpersonal skills, combined with dynamic and strategic thinking, to drive revenue growth and profitability.
Shiv has a proven track record in problem solving with speed… while dealing with ambiguity and creating scalable solutions leveraging a test and learn approach anchored around actionable data and KPI’s.
Shiv currently shares his expertise as the Chief Customer Experience & Innovation officer at Pampered Chef.
Connect with Shiv:
➡ Pampered Chef’s website: https://www.pamperedchef.com
➡ LinkedIn: https://www.linkedin.com/in/shiv-dutt/
➡ Instagram: https://www.instagram.com/pamperedchef/
➡ Facebook: https://www.facebook.com/PamperedChef/
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